Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

What is the MOQ?

Accepted Answer

The MOQ is 250 gr.

Question 3

Do you offer samples?

Accepted Answer

Yes. We offer samples for professionals and can arrange a tasting session at your convenience to help you select the matcha that best suits your needs.

Question 4

How do I place a bulk order?

Accepted Answer

Please write to us at b2b@europeanmatchasupplier.com

Question 5

Do you supply other teas?

Accepted Answer

Yes, we offer a complete catalog of powdered teas and loose-leaf teas. Please contact us directly at info@europeanmatchasupplier.com to receive full details.

Question 6

What are your payment terms?

Accepted Answer

For bulk orders, we require a 50% payment upfront and the remaining 50% prior to shipment.